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Mint Velvet Careers

Head Office
CRM Assistant

We are looking for a CRM Assistant to join our dynamic marketing team. The sole purpose of this role is to assist our Digital Marketing Manager in the delivery of the digital strategy, through direct marketing and CRM activities. This includes working across all of our seasonal catalogue activity as well as devising new activities to help drive the growth of our customer database and maintain continued relationships with existing customers. You will need to be competent at working with numbers and have a naturally logical mind in order to understand data analysis and spot patterns or problems. The role also requires creative problem solving and working between digital and design teams to deliver projects, so you will need to be comfortable in both creative and logical outputs.


We work in a fast environment, so the ideal candidate will be able to work under pressure, manage more than one project at a time and be confident at managing their own time and deadlines. Direct work experience is not necessary, but is preferential and the ideal candidate must demonstrate a sound understanding of the retail industry and have a passion for working in fashion. All applicants are required to send a CV and cover note in order to be considered for the role.


  • Coordinating the critical paths for all CRM and direct marketing activity
  • Day-to-day contact for external agencies
  • CRM and direct marketing activity reporting
  • CRM system operative
  • Delivery of acquisition and retention marketing activity
  • Delivery of international customer acquisition strategy
  • Coordinate launch of VIP and loyalty programs
  • GDPR representative

Please apply by attaching an up to date CV and covering letter explaining which role you are applying for and why you are passionate about joining Mint Velvet. Alternatively click below on the LinkedIn button to apply with your CV.

We look forward to hearing from you!

Mint Velvet founders

We're looking for
individuals who are

  • • Passionate and driven
  • • Able to think outside of the box
  • • Can challenge and problem solve
  • • Commercially aware
  • • Innovative
  • • Have a sleeves rolled up attitude
  • • A love of style and retail
  • • Able to put the customer first
  • • Have an eye for the detail
  • • Inspiring to others
  • • Show initiative
  • • Excellent communicators and well organised

Regrettably, due to the high volume of applicants we receive we are only able to respond to successful candidates who have been shortlisted for an interview.

At Mint Velvet we always recruit our staff directly and are successful in doing so. We therefore do not need to use the services of recruitment agencies. We ask that you do not contact any of the Managers or HR Team in order to introduce your services. We do appreciate the interest you have in our company and thank you for your understanding.