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Mint Velvet Careers

Head Office
Digital Marketing Assistant (Retention)

We are looking for a Digital Marketing Assistant (Retention) to join our Marketing team. Reporting into the CRM Manager, the purpose of this role is to assist in the delivery of the digital strategy, through direct marketing and CRM activities. This includes working across all our seasonal catalogue activity as well as devising new activities to help drive the growth of our customer database and maintain continued relationships with existing customers. We’re looking for someone who is comfortable with numbers and has a naturally logical mind to understand data analysis and spot patterns.


You will be agile and flexible in your approach, focusing on solutions not problems. We work in a fast-paced environment, so the ideal candidate will be energetic and able to work well under pressure. You’re brilliantly organised with the ability to manage your own time effectively and prioritise your workload in order to get the job done to the highest standards. You will be inquisitive, dynamic and keen to learn.

A sound understanding of the retail industry and an interest in working in fashion is a desired but not essential.

You consistently role model our Mint Velvet brand values: ‘Entrepreneurial Spirit’, ‘Passion & Drive’, ‘Courage & Resilience’, ‘Collaborative’ and ‘With Soul’.


  • Coordinating the critical paths for all CRM and direct marketing activity
  • Day-to-day contact for external agencies
  • CRM and direct marketing activity reporting
  • CRM system operative
  • Delivery of retention marketing activity


  • Competitive starting salary and great career prospects in a fast paced and growing business
  • 25 days holiday plus bank holidays
  • Company-funded private health insurance
  • Discretionary bonus scheme
  • 50% staff discount
  • Interest-free Season ticket loan
  • Bespoke induction support and ongoing development to help you thrive in your new role
  • A welcoming and inspiring work-environment - take advantage of Yoga classes, social activities, an early finish on pay day and more

We look forward to hearing from you!

If you have the experience and passion for this role

Please send a copy of your CV and a covering letter to careers@mintvelvet.co.uk with “Digital Marketing Assistant” in the subject line. If you’re shortlisted, our interview process typically includes a telephone interview and, if you progress, a face to face interview.

Mint Velvet founders

We're looking for
individuals who are

  • • Passionate and driven
  • • Able to think outside of the box
  • • Can challenge and problem solve
  • • Commercially aware
  • • Innovative
  • • Have a sleeves rolled up attitude
  • • A love of style and retail
  • • Able to put the customer first
  • • Have an eye for the detail
  • • Inspiring to others
  • • Show initiative
  • • Excellent communicators and well organised

Regrettably, due to the high volume of applicants we receive we are only able to respond to successful candidates who have been shortlisted for an interview.

At Mint Velvet we always recruit our staff directly and are successful in doing so. We therefore do not need to use the services of recruitment agencies. We ask that you do not contact any of the Managers or HR Team in order to introduce your services. We do appreciate the interest you have in our company and thank you for your understanding.