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Retail Opportunities

IT Support Assistant

We are looking for a full time proactive IT Support Analyst to join our team based in Head Office. The successful candidate will have previous experience in Retail IT Support.

Job Description

Job responsibilities include:

  • To support IT systems, ranging from staff IT equipment to key business applications, including EPOS and merchandising systems
  • Procuring new hardware and software
  • Liaising with our IT support partners to plan new store rollouts and software/feature rollouts
  • Administrative tasks including managing Company telecom account
  • Liaising directly with stores

Essential skills & requirements:

  • 1 -2 years’ experience ideally in Retail
  • Good team player
  • Excellent communication skills
  • Reliable, consistent and good attention to detail
  • Good organisational skills and ability to prioritise and take initiative

Essential system skills:

  • Extensive knowledge of Microsoft Office ( Excel, Word, email) with ability to resolve user issues
  • Windows operating systems
  • Common IT hardware; laptops, desktops, printers, mobile phones, networking, wifi

Ideal system skills:

  • Database software/SQL
  • Web technologies
  • Business applications
  • Retail Industry

Remuneration package:

  • Competitive salary
  • 25 days holiday plus bank holidays
  • Company Bonus scheme
  • BUPA
  • Clothing Allowance
  • Unlimited Staff Discount


To apply for this position please email your CV and covering letter, explaining why you are passionate about joining Mint Velvet, to , closing date 29th May 2015.