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Retail Opportunities

Social Marketing Assistant

We are looking for a new Social Marketing Assistant to join our dynamic, forward thinking Marketing team. The successful candidate needs to have at least 6 months Social Media experience, preferably in a retail environment, a strong interest in fashion, and affinity with the MV brand ethos. The successful candidate will need to have strong written skills, particularly in a fashion context, a good eye for style and a creative attitude to content. Please note. This role is based primarily in our Head Office, High Wycombe.

Job Description

Job responsibilities include:

The primary purpose of the role is to manage all day-to-day social media duties; forging relationships with key contacts, driving Mint Velvet customer interaction and coverage.

Social Media Management:

  • Actively manage the day-to-day running of Facebook, Instagram, Polyvore, Twitter, Google+ and Pinterest
  • Review and analyse the content across social platforms by testing and evaluating the number of posts, time of day and content to drive likes
  • Make decisions on all day-to-day interactions with users on social platforms, and use initiative in following other brands for ideas and innovations
  • Tailor content for the different outputs that reflects the different types of social media user
  • Use in depth knowledge of different social platforms, and the Mint Velvet customer, to put together content relevant to each of the different social platforms
  • Respond to customer queries / complaints in a timely manner
  • Put together a program to increase follower acquisition across the key platforms


  • Work with the PR and Marketing Manager to plan content on a seasonal basis for all social content
  • Liaise with the PR and Marketing Assistant to jointly plan social and PR activity
  • Liaise with the Online Product Manager and Buying and Design teams on product posts
  • Plan the social content for the following week

Creative Content:

  • Contribute to the Weekly Marketing Newsletter
  • Manage the seasonal events calendar
  • Plan and execute selected MAGAZINE features
  • Put content live ensuring all content is signed off by the PR and Marketing Manager ahead of posting
  • Assist on photo-shoots
  • Propose ad-hoc photography for social media needs
  • Manage coverage of any relevant events

Business Development:

  • Seek out complimentary brands to work with on marketing activity
  • Work with brands to develop content for the blog and social networks


  • Review competitors and innovators on a weekly basis
  • Review social share on a regular basis
  • Devise ideas for driving social engagement
  • Provide regular reports on Social Media and Marketing activity and record lessons learnt


  • Manage the celebrity and key influencer program
  • Develop and build relationships with influential bloggers and social users
  • Provide holiday cover for PR and Marketing Assistant


  • Manage Head Office charity days and events
  • Assist on events as directed by Marketing Manager
  • Organise collateral for ad hoc activity in stores
  • Manage and maintain the administration for the Marketing department

Company Benefits

  • Competitive salary
  • 25 days holiday plus bank holidays
  • Company pension
  • Clothing Allowance
  • Generous staff discount
  • Bonus


To apply for this position please email your CV and covering letter, explaining why you are passionate about joining Mint Velvet, to with “Social Marketing Assistant” in the subject line.